We are purely a webshop! Being dynamically structured and and having low overhead costs enable us to offer our customers the best possible price to performance ratio. Our professional logistics partners guarantee the fastest possible dispatch of your goods.
We have shipping contracts with DPD and Austrian Post. Wherever possible we offer a choice of service provider to best suit the delivery of your package, however the contracts do offer different maximum package dimensions. For each order we will choose the best transport service provider based on prior experience and inform you accordingly.
The actual shipping costs calculated for your order can be seen in the shopping basket - even without logging in.
Parcels to Switzerland are transported by Österreichische Post AG; from our side there are no additional fees for customs clearance, we deliver in accordance to Incoterms DAP, meaning the customer takes care of import customs clearance. Please be sure to keep transfers in our favor free of charge. For transactions in CHF our bank charges EUR 10,--
Your goods are always adequately insured against loss and damage in transit. It is important that you complain the damage to the deliverer, if possible, from the outside damage to the packaging is recognizable. If the shipment is taken over by you without reservations, hardly any damage can be reclaimed!